Question: What insurances do you take?
Answer: We accept…
- Allwell (Sunshine State Health Plan)
- AvMed Health Plan
- Beech Street
- Care Plus Health Plans
- Community and State
- Coventry/First Health/Summit/Vista
- Florida Blue (BCBS)
- Freedom Health
- GHI/Emblem Health
- Harvard Pilgrim
- Health Care District
- Magellan Complete Care
- Neighborhood Health Partnership
- One Call Care Diagnostics
- Optum/Cypress Care
- Oxford Healthcare
- Preferred Care Partners
- Prestige Health Choice
- Railroad Medicare
- Sunshine State Health Plan
- Total Network Resources
- Tricare-Humana Military Healthcare
- United Healthcare
If your office participates in a managed care organization not listed above, contact us to make sure we accept the plan.
Question: I do not have medical insurance. Can I get a cash price for my examination?
Answer: Yes, please call us at 561-496-6935 to obtain a cash price for your exam.
Question: How do I schedule my appointment?
Answer: Simply click the Request an Appointment button on any page of this website or call us at 561-496-6935.
Question: I work during the day. Do you offer night or weekend appointments?
Answer: We have extended exam hours for select locations and certain modalities after 5 PM and on the weekend. Call us at 561-496-6935 to speak with one of our scheduling specialist to find an appointment that’s best for your schedule.
Question: What if I need to reschedule my appointment?
Answer: We’d be happy to accommodate you. Simply call us at 561-496-6935 to reschedule your appointment.
Question: What should I bring with me to my appointment?
Answer: Please bring your…
- Health insurance card
- All previous mammogram films (if appropriate)
- Medical history
- Prescription/referral or authorization paperwork
- List of your current medications
- Any previous films for comparison
Question: What should I wear for my exam?
Answer: It depends on the examination, however we normally recommend that you wear clothing without metal buttons; comfortable tops with easy access to your arm for blood pressure and IV injections, if needed.
Question: How should I prepare for my exam?
Answer: Please do NOT wear any lotions, powders, creams or deodorant. Otherwise, you will receive specific preparation instructions according to the imaging exam you are taking prior to the appointment.
Question: How much will I pay at the time of the exam?
Answer: An estimated patient responsibility will be provided to you either prior to your appointment or at check in. If your responsibility is over $50, we will call you before your appointment to let you know.
Question: Can I pay my bill online?
Answer: Yes, please go to our online payment portal at https://www.patientnotebook.com/diagnosticcenters.
Question: How can I find out my account balance?
Answer: You can find out your balance in two ways. Check online at https://www.patientnotebook.com/diagnosticcenters or call our billing department at 561-496-6935 to speak with one our billing specialists. Please note that depending on when your claim was submitted, an adjudication of the claim may be in progress and your balance is an estimate.
After your exam
Question: Can I get a copy of my report?
Answer: DCA will provide you a copy of your report if authorized by your referring physician. Typically, you will receive your results from your doctor within 24-48 hours after your examination.
Question: Can I get a copy of my images?
Answer: DCA will be happy to provide you with an image CD that can be played on any computer. Please call our Medical Records Department to pick up your CD within 24 hours. You may also request a CD after your exam and a CD will be provided to you. Please allow up to 30 minutes to get a CD, depending on how many CDs are in the process of being made at the time of your request.
Question: What if I am claustrophobic or anxious about my exam?
Answer: We understand your concern and we hear this often. Our MRI machines have large open feeling, 72cm bores that allow most people to feel at ease. You may ask your physician to prescribe Valium prior to your exam. We recommend you have a driver take you home after your examination.
Question: I am a large sized person. Should I let someone know before my exam?
Answer: All of our machines are able to accommodate most people of different size and weights. If you are concerned about your comfort, please let the scheduling specialist know.
Question: What if I still have questions after reviewing this web site?
Answer: Please call us anytime with any question at 561-496-6935. We want to assist you any way we can.
Question: Where can I find more information about radiation exposure?
Answer: Learn more here at https://www.radiologyinfo.org/en/info.cfm?pg=safety-xray
Discover excellence in imaging and patient care. Call 561-496-6935 or use our convenient Request an Appointment form.